In the News: Expedia® CruiseShipCenters® Newest Center in Jacksonville, FL

We are excited to announce Debbie Moreland opening the doors of our newest Expedia CruiseShipCenters in Jacksonville, FL.

Debbie’s Center is located at 10915 Baymeadows Rd. Unit 111, Jacksonville, Florida.

For more details about the Expedia CruiseShipCenters franchise opportunity fill out the form below or take a look at this six-step overview of our retail travel agency franchise opportunity here.

In the News: Expedia® CruiseShipCenters® Newest Center in Plantation, FL

We are excited to announce Howie Geib and Wil Pabon opening the doors of our newest Expedia CruiseShipCenters in Plantation, FL.

Howie and Wil’s Center is located at 10095 Cleary Blvd, Plantation, Florida.

For more details about the Expedia CruiseShipCenters franchise opportunity fill out the form below or take a look at this six-step overview of our retail travel agency franchise opportunity here.

In the News: Expedia® CruiseShipCenters® Newest Center in Marlton, NJ

We are excited to announce Linda Shaps-Shanin and Martin Shanin opening the doors of our newest Expedia CruiseShipCenters in Marlton, NJ

Linda and Marty’s Center is located at 918 RT. 73 North, Marlton, New Jersey.

For more details about the Expedia CruiseShipCenters franchise opportunity fill out the form below or take a look at this six-step overview of our retail travel agency franchise opportunity here.

In the News: Expedia® CruiseShipCenters® Newest Center in Pickering, ON

We are excited to announce Irene Melnick opening the doors of our newest Expedia CruiseShipCenters in Pickering, Ontario.

Expedia Cruise Ship Centers celebrated its grand opening at 1794 Liverpool Rd. in Pickering Sept. 28. September 28, 2019.

Irene’s Center is located at 1794 Liverpool Rd. Unit 5, Pickering, ON. Please congratulate her and her team of Vacation Consultants.

For more details about the Expedia CruiseShipCenters franchise opportunity fill out the form below or take a look at this six step overview of our retail travel agency franchise opportunity here.

In the News: Expedia® CruiseShipCenters® Newest Center in Woburn, MA

We are excited to announce Clara Mak opening the doors of our newest Expedia CruiseShipCenters in Woburn, MA

Clara’s Center is located at 186 Cambridge Rd. Unit 10, Woburn, Massachusetts. Please drop by her beautiful Center if you are visiting the area.

For more details about the Expedia CruiseShipCenters franchise opportunity fill out the form below or take a look at this six-step overview of our retail travel agency franchise opportunity here.

In the News: Record Breaking Bookings for Expedia® CruiseShipCenters®; Sails 300th Franchise Agreement

The article was published September 2019 in prnewswire.com

September 09, 2019 // prnewswire.com // Bellevue, Wa. – Expedia CruiseShipCenters, a leading cruise travel agency franchise, announced the awarding of its 300th franchise agreement, reaching a major milestone for the rapidly expanding retail travel agency franchise. The milestone was achieved as a result of two multi-unit agreements that will bring Centers to Georgia, South Carolina and Tennessee. Expedia CruiseShipCenters signed its first multi-unit agreement in 2018 and the multi-unit franchise opportunity has proven to play a strong, strategic role in the brand’s rapid expansion.

This milestone only builds momentum for the brand as it works toward an overall growth vision of reaching 500-locations in North America over the next five years. As the cruise industry continues to surge with 30 million passengers expected to cruise by 2027 – a 34 percent increase from five years prior – Expedia CruiseShipCenters is poised to capitalize on the growing industry. The cruise industry has made tremendous waves this year with a $69B investment that will debut 24 new ocean liners and 20 new river ships by year-end.

“The industry is hot and as we continue to grow and innovate, we aim to become the number one retail cruise agency in North America,” said Matthew Eichhorst, President of Expedia CruiseShipCenters. “This 300th signed agreement milestone is a true testament to the strong Franchise Partners we’ve grown with and our incredible corporate team. It is a time to celebrate and continue to build as we march toward our next growth goals.”

This milestone was achieved on the foundation of a strong 2018 as Expedia CruiseShipCenters awarded 26 new franchises and achieved over $790 million in gross bookings. Most notable, Expedia CruiseShipCenters was ranked on Entrepreneur Magazine’s annual Franchise 500 ranking. The prestigious ranking is a testament to the brand’s ability to grow its footprint across North America while continuing to provide unparalleled franchisee support and customer service.

At Expedia CruiseShipCenters, customers can choose from numerous vacation possibilities over land, sea and air, including customized trips, coach and rail tours and insurance – all at Expedia Group prices. Centers offer personal vacation consultations in person, through email or over the phone, so customers have the freedom to book when, where, and how they choose. As part of the Expedia Group family of brands, customers get to enjoy the best of two worlds; competitive pricing on a wide range of travel products and expert, personalized advice from a real person connected to a locally owned business.

With plans to open 35 new franchise locations throughout 2019, Expedia CruiseShipCenters continues to provide business opportunities for driven team leaders who want to build income, equity, and a great lifestyle with a retail business they are passionate about. The brand has eyes set on key development markets including Florida, Texas, California, Georgia, Illinois, and Washington.

About Expedia CruiseShipCenters

Expedia CruiseShipCenters provides exceptional value and expert advice for travelers booking cruises and vacations through its network of over 291 retail travel agency franchises. As part of the Expedia Group family of brands, the company’s more than 6,400 Vacation Consultants facilitate the booking of a wide range of vacation products including cruises, flights, hotels, vacation packages, tours, excursions and more. The company has been navigating spectacular vacation experiences for customers across North America for over 30 years.

For more details about the Expedia CruiseShipCenters franchise opportunity fill out the form below or take a look at this six step overview of our retail travel agency franchise opportunity here.

[/av_textblock]

In the News: Expedia® CruiseShipCenters® Newest Center in Pearland, TX

We are excited to announce Theo Nobel opening the doors of our newest Expedia CruiseShipCenters in Pearland, TX

Theo’s Center is located at 11401 Broadway St. suite 105, Pearland Texas.

For more details about the Expedia CruiseShipCenters franchise opportunity fill out the form below or take a look at this six-step overview of our retail travel agency franchise opportunity here.

Travel Franchise Review: Q&A with Sarah and Scott Stouder of Expedia CruiseShipCenters

Sarah and Scott Stouder of Expedia CruiseShipCenters McKinney, TX

What piqued your interest in franchising and in particular to opening an Expedia CruiseShipCenter?

We always knew we wanted to own our own business, but we weren’t sure what that was going to look like for us. Scott’s grandfather started a chain of fast food restaurants in Northern Indiana that ended up franchising, which is where the idea of opening our own franchise first begun. We’ve always loved to travel, and cruise in particular. When we came across Expedia CruiseShipCenters we felt like this presented the perfect opportunity to blend our passion for travel with our desire to run our own business.

What advice would you give to someone who is looking to open their very first franchise?

Do your research, ask lots of questions, and trust your gut. We left no stone unturned throughout the decision-making process. And the Expedia CruiseShipCenters corporate team was incredibly helpful at answering our questions and guiding us through the entire process. It was clear from the very beginning that Expedia CruiseShipCenters would deliver a level of support for us that was unmatched by any other franchise model we considered. That was a huge selling factor for us.

What aspect of this business do you enjoy the most?

The travel business itself is just fun! Whether it’s researching a new destination or matching a client with the perfect cruise, every day presents the opportunity for something new and different. You never know what exciting adventure might walk in the door.

Being parents to young children and opening a new franchise is no small feat! How do you two balance your work and personal life?

Our family will always be our number one priority and that was something we made clear with Expedia CruiseShipCenters from the beginning. They are an incredibly family friendly business and were very supportive of us modifying our center hours to accommodate our current stage in life. We have dedicated family time each evening to spend with our girls. We put the phones down and try and spend a few hours solely focused on family. We also created a play space for our girls at our center for the times they do come with us to the store, which helps us balance some of the practical realities that come with operating a retail-based business with small kids in tow.

What do you do to drive repeat business and Customers For Life?

In today’s highly technological world, customer service is beginning to be a lost art. Our goal is to provide our customers with an amazing vacation experience starting from the moment they begin planning their trip until the moment they come back home. We promise our clients we are with them every step of the way and we truly mean that. We celebrate every booking so everyone knows we appreciate any and all business.

How has Expedia CruiseShipCenters corporate support team helped you launch and grow your
business?

Our business would not be where it is today without the ongoing support of the Expedia CruiseShipCenters corporate team. They have been dedicated to helping our business grow and succeed from the very beginning. Whenever we need it, help is literally just a phone call away. The corporate team truly cares about us and our business. Hands down there is no better support team out there.

Where do you see your business in 5 or 10 years? Center?

Our 5-year goal is to become the largest travel agency in McKinney. Our 10-year goal is to have multiple centers in the Dallas/Fort Worth area.

What is one of your favorite destinations you’ve visited?

Sarah – Italy is an amazing country with a lot to offer, but the colorful towns of Cinque Terra are by far some of my favorite! The hike between the five towns provides the most spectacular ocean views (as well as quite the work out)! If anyone wants to travel to Italy, they should make sure Cinque Terra is on their list of places to visit while they are there.

Scott – Africa is a magnificent country and there is so much to see and do there. While I initially traveled there to do mission work, I look forward to going back and spending more time exploring all this region of the world has to offer.

Learn More

For more in-depth details on how you can be your own boss and open an Expedia CruiseShipCenters retail travel franchise, fill out the form below.

In the News: 5 helpful tips to help manage the pressure of making quick business decisions

The article was published on August 2019 thriveglobal.com

August 7, 2019 // Thriveglobal //

It’s easy for any leader to become overwhelmed by the sense of responsibility in managing the pressures of making quick business decisions.

It’s natural to worry about making a bad or wrong decision during a high-pressure situation. If we had the opportunity, of course, we’d all prefer enough time to analyze the situation and work through all the alternatives; however, that’s not always the case.

So, how do you handle the anxiety of managing quick, important business decisions? If done right, pressure can result in focused attention, clear thinking, and unambiguous priorities.

Looking for some leadership expertise on the matter, I reached out to Matthew Eichhorst, president of Expedia CruiseShipCenters, for perspective. As head of the leading land and cruise travel agency in North America, he offered 5 helpful tips to help manage the pressure of making quick business decisions.

1. Be Knowledgeable of the Facts

The better you understand all elements of the decision, the stronger of a position you’ll be in. Do your research, and analyze information to help clarify the problem and inform the solution. If you know all the facts like the back of your hand, you can quickly call on them as you’re working through your options.

2. Visualize the Outcomes

Go ahead and make predictions and visualize the outcomes of the various options you have available. Ask, what are the short-term effects? What are the long-term effects? What stakeholders will be impacted? What new programs, initiatives, tools will be needed as a result of this decision? Do we have the infrastructure and budget to support these? By clearly predicting the outcome of your decisions and challenging yourself to visualize where this puts you in a day, week, month, year, etc. will help you regain your perspective.

3. Find Balance Between Data and EQ

Data is great, but the overwhelming amount that might be available to you could actually hinder your decision-making abilities. Make sure you also rely on your emotional intelligence to guide you.

4. Embrace the Journey of Finding your Answers

It is important to consider other viewpoints outside of your own, so be open to receiving–and incorporating–feedback from your friends, your business peers, your vendors, your clients, etc. Once you’ve done your due diligence, create the optimal condition for the answers to find you. “When I’m faced with making a big decision, I’ll sometimes put the decision making on the back burner temporarily and take the time to explore new terrain on my dirt bike, cruise around on my Harley, or play a round of golf,”  Eichhorst shared. He adds, “This helps to clear my head and depressurize the situation.”

5. Have a Bias to Action

Once you’ve analyzed the facts, made a decision, and developed a plan, take action and commit to it. Once you’ve started executing the plan, it’s harder to fall back into indecision. Throughout the process, it’s important to thoughtfully take risks, and recognize that when it comes to big decisions, sometimes we must fail in order to succeed.

About Expedia CruiseShipCenters

Expedia CruiseShipCenters provides exceptional value and expert advice for travelers booking cruises and vacations through its network of over 291 retail travel agency franchises. As part of the Expedia Group family of brands, the company’s more than 6,400 Vacation Consultants facilitate the booking of a wide range of vacation products including cruises, flights, hotels, vacation packages, tours, excursions and more. The company has been navigating spectacular vacation experiences for customers across North America for over 30 years.

For more details about the Expedia CruiseShipCenters franchise opportunity fill out the form below or take a look at this six step overview of our retail travel agency franchise opportunity here.

[/av_textblock]

In the News: Expedia® CruiseShipCenters® Newest Center in Ocoee, FL

We are excited to announce Dawn Von Graff opening the doors of our newest Expedia CruiseShipCenters in Ocoee, FL.

Dawn’s Center is located at 2462 Maguire Road, Unit 20, Ocoee, Florida.  If you are in the area drop by to visit her beautiful Center!

For more details about the Expedia CruiseShipCenters franchise opportunity fill out the form below or take a look at this six-step overview of our retail travel agency franchise opportunity here.