Join a proven franchise system with tools and support for success
Expedia CruiseShipCenters is a brick and mortar retail travel agency franchise that is affordable to start and scalable, perfect for someone wanting to grow a profitable and valuable business. No previous travel industry experience is required but the drive to lead and develop a team paired with a passion for travel will help you achieve success as a franchise owner. Starting your own business brings many challenges but by joining forces with a proven system backed by the most recognized brand in travel provides you with a plethora of tools, ongoing training and support to operate and manage a successful retail travel franchise while achieving your business ownership goals.
How we set you up for success – Franchise Partner Onboarding
During the Franchise Awards Process, our team does extensive market research on the most optimal locations for our franchises. We set you up for success from the very beginning and help you choose the best location in your region. From the moment you sign your Expedia CruiseShipCenters franchise agreement our startup team is here to help guide you in the search for the perfect Center location. We offer geographically protected market areas, designed with customer visibility and accessibility in mind allowing you to reach your target market in your community to recruit a team of all-star Vacation Consultants.
Before opening your doors, you’ll attend Cruise Management Academy (CMA) – our weeklong intensive training held at our corporate office in Vancouver, BC. During our onboarding and start-up process, we’ll train and teach you about our industry leading technology, CruiseDesk, and award-winning marketing tools that will help you run and market your franchise. Together we go through the tools and steps so that you’ll feel comfortable and confident in managing your franchise to grow your business.
How we set you up for success – Consultant Recruitment & Team Leadership
To be a successful Expedia CruiseShipCenters Franchise Partner you’ll need to build and support a large high performing team of Vacation Consultants. We provide all our Franchise Partners with a custom recruitment website that will help attract the right personality for success as a Vacation Consultant. The larger your team, the further your reach in the community and in turn the greater your customer base for follow ups and marketing initiatives. Keeping your team engaged, trained and motivated is essential to your success. To help you lead and motivate your team you’ll use our programs designed to help you coach and mentor your team with structured meetings, conversation guides and recognition programs created to support you in building positive relationships with your Consultants. There’s no such thing as too many Vacation Consultants as each Center can support unlimited number of agents working as independent contractors, allowing the business to continuously grow and increase in value over time.
How we set you up for success – Ongoing Resources and Support
Expedia CruiseShipCenters’ mission is to “empower our franchisees with a proven system to grow a profitable and valuable business”. Everything we do supports that mission and we always have our Franchise Partner’s best interests top of mind. As an Expedia CruiseShipCenters Franchise Partner, you’ll be joining forces with the most recognized brand in travel, Expedia Group. Being part of a global brand gives your franchise instant credibility and brand recognition plus being backed by Expedia’s $84 billion buying power means your Center can sell an extensive range of travel products with the best pricing and extras.
Along your journey to becoming a successful franchise owner you can depend on our diverse 125+ corporate support team here to help you with any guidance you may need in recruiting, onboarding or developing your team of Consultants. The support doesn’t stop there, once your doors are open and your business is operating you’ll be assigned a Franchise Performance Coach (FPC) who will work with you on an ongoing basis as a business advisor supporting you and your Center. They’ll be your critical thinking partner that will help you to continuously increase efficiency, keep you on track for hitting targets and achieving success. Your FPC will have insight into your Center performance and will coach you through Center visits and calls to deliver individualized and enhanced coaching that will empower you to guide, lead and grow your team of Consultants.
Plus, each year we hold our annual franchise conference at sea where our Franchise Partners attend and have a chance to meet and network with their fellow Franchise Partners and they have the opportunity to share and grow from each other.
Better Bigger and Stronger Together
As part of the most recognized brand in travel our Franchise Partners are well equipped with the tools and support to manage their Franchise. Our proven business system has grown to a network of over 230 franchise locations each operating as full service travel agencies selling all types of travel with a specialization in complex cruise vacations and a commitment to customer service.
We are dedicated to helping you every step of the way to build value in your business and achieve your personal as well as Center goals.
Continue Learning About Expedia CruiseShipCenters
For in-depth details about owning a business with Expedia CruiseShipCenters, download our free franchise report by filling out the form below. You can also learn more by reading the essentials about our retail travel agency franchise opportunity here.