Expedia CruiseShipCenters Franchise Reviews
Best travel franchise: Expedia CruiseShipCenters franchisees relay their experiences owning and managing a local travel business
Our 240 Expedia® CruiseShipCenters® franchise owners come from a wide variety of backgrounds — many completely unrelated to the travel industry.
We have former journalists, advertising executives, teachers, salespeople — all of whom felt called to put their love of travel and their desire to own a successful business together and break into the $42 billion cruising industry.
“I was ready to get out of the corporate world,” says Kevin White, co-owner of an Expedia CruiseShipCenters franchise location in Fort Lauderdale, Florida. “I came across Expedia CruiseShipCenters, and I thought it would be something I would enjoy doing. I had always wanted to try something on my own. I didn’t want to get to retirement and say that I wished I had tried something when I was in my 30s or 40s, only to reach 70 without ever doing it.”
For Chris Meyer, an Expedia CruiseShipCenters franchise owner in Orange County, California, leaving a decades-long career in the newspaper business to get into travel was unexpected.
“I figured rather than manage the long decline of a newspaper, I should do something else,” says Chris. “I had not been planning to become an entrepreneur, but I saw the Expedia business plan, and it seemed like a strong plan. The idea of a big digital company also doing brick-and-mortar locations to appeal to every segment of the market was attractive to me. I thought it was very forward-looking compared to what was happening in the newspaper industry. I literally saw a targeted ad on my LinkedIn profile and started investigating.”
Many within our franchisee community are empowered by the accessibility of our corporate team in Vancouver, whom they rely on for information, training resources, and business guidance.
“I think they’re just terrific,” says Mary Beth Casey, owner of an Expedia CruiseShipCenters franchise location in Fort Lauderdale, Florida. “They know me, and they know what my goals are. They’re very, very smart. They listen, they’re supportive, and they encourage. As franchisees, we have opportunity to have a voice, which I appreciate. Their strategic planning and marketing has been terrific, as well. I trust them.”
It goes without saying that the success our franchisees are experiencing in the cruise industry, leads them to recommend starting an Expedia CruiseShipCenters franchise to others with a passion for travel and a love for other people:
“I definitely would recommend starting an Expedia CruiseShipCenters franchise,” says Joyce Ripka, a franchise owner in Quebec, Canada. “Especially if they are interested in getting into the travel business. As long as they are comfortable with the franchise system, and by that I mean that you have to use the Expedia programs and be willing to listen to the corporate team in Vancouver. Otherwise, you will not be getting your value’s worth.”
Expedia CruiseShipCenters launched in 1987 and is a leading seller of cruise travel in North America. Our travel agency franchise is rapidly expanding, with 225 locations open or under development. The growth of Expedia franchise opportunities is driven by three overarching realities: our proven business model is affordable to start and extremely scalable, our focus on cruise vacations makes us a trusted resource among cruise customers who overwhelmingly prefer to book with a travel agent, and the cruise industry is growing quickly.
You can find more franchisee reviews and interviews on our franchise blog.
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