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Meet the Leadership Team

Our dynamic leadership team is 100% committed to our Expedia CruiseShipCenters franchise owners.

Matthew Eichhorst, President

Prior to joining Expedia CruiseShipCenters, Matthew spent 20 years as an entrepreneur. After selling his consulting company to General Electric (GE), he assisted a struggling public company with their financial turnaround until CruiseShipCenters recruited Matthew to assist with its managerial leadership in 2002. Matthew assumed the position of Chief Operating Officer in 2005 until he stepped into his current role as President in 2009. Matthew’s efforts focus around the corporate growth and long term sustainability of our Franchise Partners. In addition to leading the Expedia CruiseShipCenters team, he also heads up the Global Cruise team for all Expedia Group brands that sell cruise, looking for synergies and learnings across brands that can help our franchisees grow their sales and ultimately become more profitable

Bob Tipple, Senior Director, Franchising

Bob is a long-time veteran of the franchise industry and has had an accomplished career developing and growing multiple franchise brands including Subway and Yogen Fruz. Overseeing all of Expedia CruiseShipCenters’ franchising initiatives from development, to start-up, to operations, Bob is passionate about finding creative ways to improve current systems and planning an execution strategy that leverages the strengths of the entire team.

Rob Jacoby, Senior Director, Finance & Strategy

Rob came to Expedia CruiseShipCenters in 2003 after 10 years with public accounting firm, KPMG. Responsible for the financial operation of the company, Rob’s role includes everything from performance management, business planning and transaction processing to financial controls, franchising legal, and taxation compliance. Rob is passionate about helping others grow and make sound business decisions and does so by drawing on his past experience and expertise.

Koreen McNutt, Senior Director, Global Cruise Supply

Koreen joined Expedia in 2004 and has played a key role in developing cruise line partnerships and in the growth of the .com cruise businesses within the organization. Koreen is responsible for overseeing cruise supply for Expedia CruiseShipCenters, Expedia.com, Travelocity.com and Orbitz.com. She manages all cruise supply relationships as well as day to day business; including merchandising and supplier operations.

Mike Barron, Senior Director, Franchise Operations

Mike has over 20 years of experience working with franchisees and has extensive experience across operations, sales and procurement. He came to Expedia CruiseShipCenters from PepsiCo where he led a large team focused on business development with Global Franchise Accounts such as Subway, McDonalds and Yum Brands. In leading the Franchise Operations’ team, Mike continuously works with his team to improve the support for Franchise Partners in developing successful and long-term businesses.

John Mast, Senior Director, Global Cruise Marketing

With over 15 years at Expedia CruiseShipCenters, John oversees  Brand, Consumer Marketing, Franchise Development Marketing and Public Relations for all of North America. As a high impact leader who articulates a clear vision, John leads, motivates and develops the large Expedia CruiseShipCenters marketing team to achieve industry leading results. John is also passionate about giving back to his community and proudly serves as a Vice Chair of the Board from Canada Scores Vancouver, a not-for-profit after school program for vulnerable youth.

Silviu Hinta, Senior Director, Technology

Silviu has been with Expedia CruiseShipCenters since 2003 and has over 20 years experience in his field. He is responsible for the architecture of all of the company’s web applications and the database structure. In addition, Silviu manages and mentors the Development Team and oversees Expedia CruiseShipCenters’ server infrastructure.

Debrah Coll, Director, Sales and Operations

Debrah brings to Expedia CruiseShipCenters a proven track record in sales and marketing with success in revenue development, brand building and lead generation across brands like Intrawest, Corus, 1-800-GOT-JUNK? and the Vancouver Canucks. Leading the Sales & Operations department, Debrah and her team support the development of strong Franchise Owners and high performing teams of Vacation Consultants in our franchise system.

Continue Learning About Expedia CruiseShipCenters. For in-depth details about owning a business with Expedia CruiseShipCenters, download our free franchise report by filling out the form below. You can also learn more by reading the essentials about our franchise opportunity here.


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This web site and the information on this site do not constitute and should not be construed as an offer to sell or the solicitation of an offer to buy an Expedia® CruiseShipCenters® franchise. It is for informational purposes only. The offer of an Expedia CruiseShipCenters franchise is made only through the delivery of a Franchise Disclosure Document (FDD). Currently, the following states and provinces regulate the offer and sale of franchises: California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Rhode Island, South Dakota, Virginia, Washington, Wisconsin and British Columbia, Alberta, Manitoba, New Brunswick, Ontario and Prince Edward Island. The communications on this web site are not directed to any residents of these states or provinces. If you are a resident of or seek to operate a franchise in one of these state or provinces, we will not offer you a franchise unless and until we have complied with applicable pre-sale registration and disclosure requirements in the corresponding jurisdiction.