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Meet the Leadership Team

Our dynamic leadership team is 100% committed to our Expedia CruiseShipCenters franchise owners.

Matthew Eichhorst

Prior to joining Expedia CruiseShipCenters, Matthew spent 20 years as an entrepreneur. After selling his consulting company to General Electric (GE), he assisted a struggling public company with their financial turnaround until CruiseShipCenters recruited Matthew to assist with its managerial leadership in 2002. Matthew assumed the position of Chief Operating Officer in 2005 until he stepped into his current role as President in 2009. Matthew’s efforts focus around the corporate growth and long term sustainability of our Franchise Partners. In addition to leading the Expedia CruiseShipCenters team, he also heads up the Global Cruise team for all Expedia Group brands that sell cruise, looking for synergies and learnings across brands that can help our franchisees grow their sales and ultimately become more profitable

Bob Tipple
Senior Director, Franchising

Bob is a long-time veteran of the franchise industry and has had an accomplished career developing and growing multiple franchise brands including Subway and Yogen Fruz. Overseeing all of Expedia CruiseShipCenters’ franchising initiatives from development, to start-up, to operations, Bob is passionate about finding creative ways to improve current systems and planning an execution strategy that leverages the strengths of the entire team.

Rob Jacoby
Senior Director, Finance & Strategy

Rob came to Expedia CruiseShipCenters in 2003 after 10 years with public accounting firm, KPMG. Responsible for the financial operation of the company, Rob’s role includes everything from performance management, business planning and transaction processing to financial controls, franchising legal, and taxation compliance. Rob is passionate about helping others grow and make sound business decisions and does so by drawing on his past experience and expertise.

Koreen McNutt
Senior Director, Global Cruise Supply

Koreen joined Expedia in 2004 and has played a key role in developing cruise line partnerships and in the growth of the .com cruise businesses within the organization. Koreen is responsible for overseeing cruise supply for Expedia CruiseShipCenters, Expedia.com, Travelocity.com and Orbitz.com. She manages all cruise supply relationships as well as day to day business; including merchandising and supplier operations.

Mike Barron,
Senior Director, Franchise Operations

Mike has over 20 years of experience working with franchisees and has extensive experience across operations, sales and procurement. He came to Expedia CruiseShipCenters from PepsiCo where he led a large team focused on business development with Global Franchise Accounts such as Subway, McDonalds and Yum Brands. In leading the Franchise Operations’ team, Mike continuously works with his team to improve the support for Franchise Partners in developing successful and long-term businesses.

John Mast
Senior Director, Global Cruise Marketing

With over 15 years at Expedia CruiseShipCenters, John oversees  Brand, Consumer Marketing, Franchise Development Marketing and Public Relations for all of North America. As a high impact leader who articulates a clear vision, John leads, motivates and develops the large Expedia CruiseShipCenters marketing team to achieve industry leading results. John is also passionate about giving back to his community and proudly serves as a Vice Chair of the Board from Canada Scores Vancouver, a not-for-profit after school program for vulnerable youth.

Deepthi Kondapalli
Senior Director, Product & Technology

Deepthi oversees Product & Technology for Global Cruise at Expedia. Her teams are responsible for building products & tools that power Expedia Cruise’s industry-leading shopping experience for customers, franchise partners and agents. For over 12 years of her time at Expedia, she has worked on Air, Hotels, Cars before joining Cruise. Throughout her career she helped build many high performing product and technology teams around the world. She is passionate about building differentiated products, services and experiences that provide value for customers and partners.

Ealeen Wong
Director, Strategy and Business Development

Ealeen brings to Expedia CruiseShipCenters extensive experience in strategic planning, brand building, and operations for some of the world’s most iconic brands. She positively challenges the status quo and has delivered breakthrough business results across global markets while maintaining high standards, a bias to actions, and a sense of curiosity. Leading our Global Cruise team in accelerating business transformation through a clearly defined strategy, Ealeen will be a key contributor to the corporate Strategic Planning activities of Expedia CruiseShipCenters.


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