The Expedia Franchise Discovery Process

Your steps to becoming an Expedia Franchise Partner


Investing in Expedia® CruiseShipCenters® should be the best business decision you will ever make. That’s why we take the steps necessary to ensure that awarding the franchise and entering that partnership together will be mutually rewarding. Our knowledgeable Franchise Advisors will work with you every step of the way as you complete our in-depth Franchise Discovery Process.

Our Franchise Discovery Process is designed to educate potential franchise owners like yourself through educational content, videos, webinars and phone calls. This process typically can be completed in as few as 30 days and consists of three distinct phases that encompass our six step education process.

Phase One: Exploration

It all begins with a phone call, our Franchise Advisors, Jeff Warkentin and Daniel Meyer, will reach out to you to discuss your business ownership goals, experience and desired financial investment. It’s a great opportunity for you to ask any initial questions you have regarding the Expedia franchise opportunity. If it sounds like a great fit for you, we’ll invite you to attend our live introductory webinar that will provide an informative overview of our franchise opportunity.

Phase Two: Education

Our next phase is your opportunity to dig deeper into the prospect of franchise ownership as well as the tools and support you’ll receive along the way.

You’ll learn about the four pillars of our franchise operating system:
Recruitment & Onboarding – how you’ll recruit, grow, and train your team of Vacation Consultants.

Leadership & Recognition
– how you’ll lead, develop, and inspire your team of Vacation Consultants.

Marketing & Promotions
– our award-winning marketing programs and exclusive offers to serve your community with.

Planning & Performance
– the tools and resources we provide you to successfully manage and operate your business.

Once you’ve completed this education phase on our operating system and are interested in pursuing owning your own Expedia CruiseShipCenters, we’ll invite you to complete a confidential qualification form. At this point, you’ll also receive our Franchise Disclosure Document (FDD) to review.

Phase Three: Validation

You’ll attend a live Q&A call with Expedia CruiseShipCenters President, Matthew Eichhorst, in our Franchise Discovery Process.

The third and final phase includes a live Q&A call with our President and Head of Global Cruise for Expedia GroupTM, Matthew Eichhorst. Another important step in your due diligence in phase three, is conducting validation calls with a few of our existing Franchise Owners to hear directly from them on their experience and words of wisdom. After you’ve attended our President’s call and completed your validation calls, we’ll invite you to the Expedia CruiseShipCenters corporate office in beautiful Vancouver, British Columbia to attend Discovery Day. There you’ll meet members of the Senior Leadership Team and prepare to set sail on the business adventure of a lifetime!

Our Franchise Discovery Process covers a lot of important information to ensure you’re embarking on the business opportunity for you. Our expert Franchise Advisors will work with you to educate you on our opportunity and help determine if this is the right business opportunity for you.

Now that you know what to expect in our Franchise Discovery Process, inquire at the form below if you’re ready to begin phase one and meet your Franchise Advisor! You can also learn more by reading our retail travel agency franchise opportunity here.