Franchisee Testimonials
The idea of a big digital company also doing brick-and-mortar locations to appeal to every segment of the market was attractive to me and I felt that it was very forward-looking. Expedia is a household name that has instant credibility and instant familiarity with our customers. That is a big differentiator from most of our competitors who don’t have a big brand for people to connect with.Chris Meyer
Franchisee in Orange County, CA
We have a lot of what we call ‘Customers For Life’. Expedia Cruises’ training program has taught us how to create a system that will create a customer for life from the first time we reach out to them to the time they get back from their trip ready to plan the next one.Jennifer White
Franchisee in Fort Lauderdale, FL
We follow the system. We send out flyers, build our 7SEAS database, attend tradeshows, and host cruise nights to spread the word in our community. I think the most important and powerful way to find customers is by building your Consultant team because they bring family, friends, and friends of friends, to your agency – and that doesn’t cost you anything.Shawn Friesen
Franchisee in Thunder Bay, ON
I have always dreamed of owning my own business and had extensive experience in corporate America. The support of the Expedia Cruises franchise system allows me to capitalize on my experience while taking advantage of a proven system. I’m not left to re-invent the wheel.John Harvill
Franchisee in Greystone, AL
You could say that I live the brand and the business. The recruitment marketing that Expedia Cruises offers on my behalf that generates recruitment leads for me! Even my Consultants are out there promoting and recruiting for us, they believe in the brand and our team.Tracey Codd
Franchisee in Venice, FL
Being order makers, not order takers – that has been the biggest change in our office since we delivered The Navigators Approach training. My Consultants are asking better questions, they’re listening and making notes, and in turn our clients are happier! They’re loyal and they’re going to refer us, which is the whole cornerstone of our business.Janet Maxwell
Franchisee in Victoria, BC
Supplier Testimonials
While Covid has proven to be challenging for all of us, AmaWaterways remains committed to working with strong travel industry partners, like Expedia Cruises, who support their valued associates through top level systems, excellent ongoing training and industry leading marketing opportunities. The travel industry will rebound and our teams at AmaWaterways know we can trust Expedia Cruises’ network of knowledgeable and passionate Franchisees and Vacation Consultants to provide the best advice and customer care for their clients while leading the way to a very bright future for river cruising.Kristin Karst
CEO & Executive Vice President AmaWaterways
Over the years, Expedia Cruises Franchisees and Vacation Consultants have shown some of the most elevated levels of not only passion for cruising, but a love and devotion for every aspect of what a cruise vacation offers and how to best serve their customers. The care, advocacy and sincere interest they take to ensure every single client experiences the very best of each one of their cruises is truly admirable. All of us at Norwegian share this same philosophy, with the same passion for delivering excellence on every ship and every sailing. I believe this is the fundamental reason for the amazing collaboration and partnership that ties our two companies together. The Expedia leadership and corporate support team continues to show tremendous resiliency, determination, creativity and professionalism. I am grateful for the exceptional relationship we have with Expedia Cruises and thankful for all the support and trust they have in us, by sending their best customers on our wonderful cruises.Katina Athanasiou
Chief Sales Officer Norwegian Cruise Line
Even in these difficult times, the corporate Expedia Cruises team has been incredible. They have provided exceptional training, timely marketing support and creative platforms to their Franchisees. The knowledgeable and passionate Vacation Consultants have been engaged and productive. With all those combined efforts, Expedia Cruises continues to be a leader in the industry and a valued partner in our mutual successNikki Upshaw
Senior Vice President, Sales Oceania Cruises
We are so grateful to work with the very talented and dedicated team at Expedia Cruises. They are industry leaders that have incredible technology, advisor education, and marketing tools that support their Vacation Consultants. Expedia Cruises continuously proves their tremendous value and partnership to not only Carnival, but to the travel industry overall. With the support of their corporate leadership team we have been fortunate enough to partner more closely than ever and are even more optimistic about our partnership and coming out of this stronger than ever.Adolfo Perez
Senior Vice President of Global Sales and Trade Marketing
Expedia as a brand is so powerful, but what is really powerful are the people behind the brand. Celebrity Cruises, a long-time partner of Expedia Cruises, believes their leadership team, HQ support team, franchisees, managers and vacation consultants are among the best of the best in developing the most innovative technology, marketing and training. When you join Expedia Cruises, you are in great hands to have a fun, exciting, motivating and fulfilling career.Dondra Ritzenthaler
Senior Vice President of Sales, Trade Support & Services Celebrity Cruises
If you are considering joining the good folks at Expedia Cruises, I want you to know that our whole team at Regent Seven Seas Cruises, both shoreside and shipside, value our long-standing relationship and we will always go above and beyond to help you grow your business and take great care of your guests. Expedia Cruises is an industry leader with fantastic and effective systems both for your prospecting and management needs, training and support to build your business and best in class marketing and programs that are targeted and turnkey which allows you to focus on the success of your business. The leisure travel industry is all about relationships and we truly love ours with Expedia Cruises!Shawn Tubman
Vice President, Strategic Partnerships and National Accounts Regent Seven Seas Cruises
