In the News: Record Breaking Bookings for Expedia® CruiseShipCenters®; Sails 300th Franchise Agreement

The article was published September 2019 in prnewswire.com

September 09, 2019 // prnewswire.com // Bellevue, Wa. – Expedia CruiseShipCenters, a leading cruise travel agency franchise, announced the awarding of its 300th franchise agreement, reaching a major milestone for the rapidly expanding retail travel agency franchise. The milestone was achieved as a result of two multi-unit agreements that will bring Centers to Georgia, South Carolina and Tennessee. Expedia CruiseShipCenters signed its first multi-unit agreement in 2018 and the multi-unit franchise opportunity has proven to play a strong, strategic role in the brand’s rapid expansion.

This milestone only builds momentum for the brand as it works toward an overall growth vision of reaching 500-locations in North America over the next five years. As the cruise industry continues to surge with 30 million passengers expected to cruise by 2027 – a 34 percent increase from five years prior – Expedia CruiseShipCenters is poised to capitalize on the growing industry. The cruise industry has made tremendous waves this year with a $69B investment that will debut 24 new ocean liners and 20 new river ships by year-end.

“The industry is hot and as we continue to grow and innovate, we aim to become the number one retail cruise agency in North America,” said Matthew Eichhorst, President of Expedia CruiseShipCenters. “This 300th signed agreement milestone is a true testament to the strong Franchise Partners we’ve grown with and our incredible corporate team. It is a time to celebrate and continue to build as we march toward our next growth goals.”

This milestone was achieved on the foundation of a strong 2018 as Expedia CruiseShipCenters awarded 26 new franchises and achieved over $790 million in gross bookings. Most notable, Expedia CruiseShipCenters was ranked on Entrepreneur Magazine’s annual Franchise 500 ranking. The prestigious ranking is a testament to the brand’s ability to grow its footprint across North America while continuing to provide unparalleled franchisee support and customer service.

At Expedia CruiseShipCenters, customers can choose from numerous vacation possibilities over land, sea and air, including customized trips, coach and rail tours and insurance – all at Expedia Group prices. Centers offer personal vacation consultations in person, through email or over the phone, so customers have the freedom to book when, where, and how they choose. As part of the Expedia Group family of brands, customers get to enjoy the best of two worlds; competitive pricing on a wide range of travel products and expert, personalized advice from a real person connected to a locally owned business.

With plans to open 35 new franchise locations throughout 2019, Expedia CruiseShipCenters continues to provide business opportunities for driven team leaders who want to build income, equity, and a great lifestyle with a retail business they are passionate about. The brand has eyes set on key development markets including Florida, Texas, California, Georgia, Illinois, and Washington.

About Expedia CruiseShipCenters

Expedia CruiseShipCenters provides exceptional value and expert advice for travelers booking cruises and vacations through its network of over 291 retail travel agency franchises. As part of the Expedia Group family of brands, the company’s more than 6,400 Vacation Consultants facilitate the booking of a wide range of vacation products including cruises, flights, hotels, vacation packages, tours, excursions and more. The company has been navigating spectacular vacation experiences for customers across North America for over 30 years.

For more details about the Expedia CruiseShipCenters franchise opportunity fill out the form below or take a look at this six step overview of our retail travel agency franchise opportunity here.

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In the News: Expedia® CruiseShipCenters® Newest Center in Pearland, TX

We are excited to announce Theo Nobel opening the doors of our newest Expedia CruiseShipCenters in Pearland, TX

Theo’s Center is located at 11401 Broadway St. suite 105, Pearland Texas.

For more details about the Expedia CruiseShipCenters franchise opportunity fill out the form below or take a look at this six-step overview of our retail travel agency franchise opportunity here.

In the News: 5 helpful tips to help manage the pressure of making quick business decisions

The article was published on August 2019 thriveglobal.com

August 7, 2019 // Thriveglobal //

It’s easy for any leader to become overwhelmed by the sense of responsibility in managing the pressures of making quick business decisions.

It’s natural to worry about making a bad or wrong decision during a high-pressure situation. If we had the opportunity, of course, we’d all prefer enough time to analyze the situation and work through all the alternatives; however, that’s not always the case.

So, how do you handle the anxiety of managing quick, important business decisions? If done right, pressure can result in focused attention, clear thinking, and unambiguous priorities.

Looking for some leadership expertise on the matter, I reached out to Matthew Eichhorst, president of Expedia CruiseShipCenters, for perspective. As head of the leading land and cruise travel agency in North America, he offered 5 helpful tips to help manage the pressure of making quick business decisions.

1. Be Knowledgeable of the Facts

The better you understand all elements of the decision, the stronger of a position you’ll be in. Do your research, and analyze information to help clarify the problem and inform the solution. If you know all the facts like the back of your hand, you can quickly call on them as you’re working through your options.

2. Visualize the Outcomes

Go ahead and make predictions and visualize the outcomes of the various options you have available. Ask, what are the short-term effects? What are the long-term effects? What stakeholders will be impacted? What new programs, initiatives, tools will be needed as a result of this decision? Do we have the infrastructure and budget to support these? By clearly predicting the outcome of your decisions and challenging yourself to visualize where this puts you in a day, week, month, year, etc. will help you regain your perspective.

3. Find Balance Between Data and EQ

Data is great, but the overwhelming amount that might be available to you could actually hinder your decision-making abilities. Make sure you also rely on your emotional intelligence to guide you.

4. Embrace the Journey of Finding your Answers

It is important to consider other viewpoints outside of your own, so be open to receiving–and incorporating–feedback from your friends, your business peers, your vendors, your clients, etc. Once you’ve done your due diligence, create the optimal condition for the answers to find you. “When I’m faced with making a big decision, I’ll sometimes put the decision making on the back burner temporarily and take the time to explore new terrain on my dirt bike, cruise around on my Harley, or play a round of golf,”  Eichhorst shared. He adds, “This helps to clear my head and depressurize the situation.”

5. Have a Bias to Action

Once you’ve analyzed the facts, made a decision, and developed a plan, take action and commit to it. Once you’ve started executing the plan, it’s harder to fall back into indecision. Throughout the process, it’s important to thoughtfully take risks, and recognize that when it comes to big decisions, sometimes we must fail in order to succeed.

About Expedia CruiseShipCenters

Expedia CruiseShipCenters provides exceptional value and expert advice for travelers booking cruises and vacations through its network of over 291 retail travel agency franchises. As part of the Expedia Group family of brands, the company’s more than 6,400 Vacation Consultants facilitate the booking of a wide range of vacation products including cruises, flights, hotels, vacation packages, tours, excursions and more. The company has been navigating spectacular vacation experiences for customers across North America for over 30 years.

For more details about the Expedia CruiseShipCenters franchise opportunity fill out the form below or take a look at this six step overview of our retail travel agency franchise opportunity here.

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In the News: Expedia® CruiseShipCenters® Newest Center in Ocoee, FL

We are excited to announce Dawn Von Graff opening the doors of our newest Expedia CruiseShipCenters in Ocoee, FL.

Dawn’s Center is located at 2462 Maguire Road, Unit 20, Ocoee, Florida.  If you are in the area drop by to visit her beautiful Center!

For more details about the Expedia CruiseShipCenters franchise opportunity fill out the form below or take a look at this six-step overview of our retail travel agency franchise opportunity here.

In the News: Expedia® CruiseShipCenters® Newest Center in Laguna Niguel, CA

We are excited to announce Jane Shobe and Chris Meyer opening the doors of our newest Expedia CruiseShipCenters in Laguna Niguel, CA.

Jane and Chis’s Center is located at 23866 Aliso Creek Rd, Laguna Niguel, California. If you’re in the area stop by and congratulate them!

For more details about the Expedia CruiseShipCenters franchise opportunity fill out the form below or take a look at this six-step overview of our retail travel agency franchise opportunity here.

In the News: Expedia® CruiseShipCenters® Newest Center in Georgetown, ON

We are excited to announce Randy and Judy Bradford opening the doors of our newest Expedia CruiseShipCenters in Georgetown, Ontario.

Randy and Judy’s Center is located at 378 Mountainview Road South, Unit 6, Georgetown, ON. This is their third Center to open!

For more details about the Expedia CruiseShipCenters franchise opportunity fill out the form below or take a look at this six step overview of our retail travel agency franchise opportunity here.

In the News: Record Breaking Bookings for Expedia® CruiseShipCenters® Princess 3 Day Sale

The article was published on July 2019 in Franchisefarm.info

July 11, 2019 // FranchiseFarm //

Bellevue, Wash. – The top cruise travel agency franchise in North America, Expedia CruiseShipCenters, continues to exceed expectations as they book their clients on the perfect cruise adventure. From June 6-8, 2019, all Expedia CruiseShipCenters franchise locations worked together to secure a record number of cruise vacations for families and travelgoers.

In a large-scale effort to provide as many cruisers possible a once-in-a-lifetime experience at an incredible value, Expedia CruiseShipCenters collaborated with Princess Cruises in a bold three-day-long promotional event. Travelers had the opportunity to access unbeatable deals, the best value on new itineraries, various exclusive Expedia® Extras such as free drinks, free gratuities, $50 onboard cash credit, over $750 savings in onboard coupons, reduced deposit, and more.

“The Princess 3 Day Sale took the saying ‘It takes a village’ to a whole new level,” said Matthew Eichhorst, President of Expedia CruiseShipCenters. “Everything fell into place. Our success was due to our dedicated team members who supported each other through the entire weekend. Marketing drove great lead generation and technical support handled our entire back end so bookings could be made seamlessly. This was an all hands on deck experience and everyone came together in stunning fashion.”

Princess Cruises allows travelgoers to take the plunge to discover new things, take in new cultures, try new decadent cuisines and come back home feeling relaxed and refreshed. If you’re looking for an award-winning cruise line that offers world-class entertainment, gourmet cuisines, enriching activities, blissful relaxation, and vast destination options, Princess Cruises has it all.

At Expedia CruiseShipCenters, customers can choose from numerous vacation possibilities over land, sea and air, including customized trips, coach and rail tours and insurance – all at Expedia prices. Each franchise location offers personal vacation consultations in person, through email or over the phone, so customers have the freedom to book when, where, and how they choose. As part of the Expedia Group family of brands, customers get to enjoy the best of two worlds: competitive pricing on a wide range of travel products and expert, personalized advice from a real person connected to a locally owned business.

Join a company that cares. With an Expedia CruiseShipCenters travel franchise, you can enjoy the benefits of owning a retail business, while making dream vacations come true.

About Expedia CruiseShipCenters

Expedia CruiseShipCenters provides exceptional value and expert advice for travelers booking cruises and vacations through its network of over 291 retail travel agency franchises. As part of the Expedia Group family of brands, the company’s more than 6,400 Vacation Consultants facilitate the booking of a wide range of vacation products including cruises, flights, hotels, vacation packages, tours, excursions and more. The company has been navigating spectacular vacation experiences for customers across North America for over 30 years.

For more details about the Expedia CruiseShipCenters franchise opportunity fill out the form below or take a look at this six step overview of our retail travel agency franchise opportunity here.

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In the News: Expedia® CruiseShipCenters® Newest Center in Mount Pleasant, SC

We are excited to announce Ana Rincon opening the doors of our newest Expedia CruiseShipCenters in Mount Pleasant, South Carolina.

Ana’s Center is located at 1117 Market Center Blvd. Unit #100 Building B, 29464, SC


For more details about the Expedia CruiseShipCenters franchise opportunity fill out the form below or take a look at this six step overview of our retail travel agency franchise opportunity here.

In the News: Expedia® CruiseShipCenters® Makes Waves in Florida with Aggressive Franchise Development Plans

Cruise Industry Leader Announces New Multi-Unit Signed Agreements; Sets Growth Goal for 20 Additional Locations by 2024

 

June 11, 2019 // Franchising.com // FLORIDA – Expedia CruiseShipCenters, the top cruise travel agency franchise in North America, has announced targeted expansion plans to bring additional retail travel franchise locations to Florida. Joining the 17 existing locations already open and operating across the state, three additional locations in development, and three recently signed multi-unit agreements, the leading travel franchise brand aims to have 20 more locations open and operating throughout Florida over the next five years.

Folded into an overall growth vision for the brand, its Florida development efforts are key to Expedia CruiseShipCenters’ goal to reach its 500-location milestone in North America over the next five years. Kickstarting this latest expansion are two locations set to open this summer in Ocoee and Plantation, and one location set to open this fall in the Bradenton area.

Multi-unit agreements have played a strong, strategic role in the brand’s rapid expansion across the state. So far in 2019, Expedia CruiseShipCenters has signed three multi-unit agreements that will bring a total of 10 new locations to Florida. Avid entrepreneur Kristan Hamill will bring four locations to the Brandon and Bradenton areas. After 15 years of growing 40 Domino’s franchises, Hamill was ready for her next adventure in travel. Edgardo Rivera, an emergency physician and former U.S. Air Force Officer, will bring three locations throughout Orlando, Kissimmee, and Lake County. Debbie Moreland, a former McDonald’s multi-unit franchisee, is pursuing a second-act career and will add three locations throughout the Jacksonville area. As the cruise industry continues to surge, Expedia CruiseShipCenters’ multi-unit franchise opportunity has provided eager Franchise Partners a path to entrepreneurship that allows for extensive growth.

“According to Cruise Lines International Association, 2.1 million people from Florida took a cruise in 2018, an increase of 14 percent from the previous year. As demand for cruising continues to increase with 30 million passengers expected to cruise in 2019, we are confident that the number of cruisers in Florida will continue to rise,” said Bob Tipple, Vice President, Franchising. “Florida is home to three of the busiest cruise ports in the world: Port Miami, Port Canaveral, and Port Everglades. With a total of five cruise ports in the state, more than any other in the U.S., we’re confident our strategic expansion will remain strong and steady.”

Expedia CruiseShipCenters awarded 26 new franchises, achieved over $790 million in gross bookings, and exhibited 17 percent year-over-year growth in 2018. Riding this wave of success, the brand plans to open even more locations this year with a particular focus throughout Florida including all across the Panhandle, including Tallahassee, Florida’s east coast, from Fort Lauderdale to Jacksonville, and South Florida, including the greater Miami area. The company is also focusing on a strategy to acquire independent travel agencies with great real estate locations and re-brand them under the Expedia CruiseShipCenters banner.

With plans to open 35 new franchise locations throughout 2019, Expedia CruiseShipCenters continues to provide business opportunities for driven team leaders who want to build income, equity, and a great lifestyle with a retail business they are passionate about.

 

The article was published on June 2019 in Franchising.com

 

About Expedia CruiseShipCenters

Expedia CruiseShipCenters provides exceptional value and expert advice for travelers booking cruises and vacations through its network of over 291 retail travel agency franchises. As part of the Expedia Group family of brands, the company’s more than 6,400 Vacation Consultants facilitate the booking of a wide range of vacation products including cruises, flights, hotels, vacation packages, tours, excursions and more. The company has been navigating spectacular vacation experiences for customers across North America for 30 years.

Expedia and CruiseShipCenters are trademarks or registered trademarks of Expedia, Inc. or its affiliates in the U.S. and/or other countries. Other logos or product and company names mentioned herein may be the property of their respective owners. © 2019 Expedia, Inc. All rights reserved.

 

 

 

Welcome Aboard: Expedia CruiseShipCenters Sails Ahead and Reflects on Annual Conference

May 28, 2019 // Franchising.com // BELLEVUE, Wash. – Expedia® CruiseShipCenters® – part of the Expedia group family of brands – recently celebrated its highly anticipated annual National Conference at sea. This year, the franchise company welcomed attendees onboard Carnival Dream®, all while celebrating last year’s big wins and setting major growth milestones for the year ahead.

The theme for the annual event, attended by over 500 Franchise Partners, corporate support staff and travel industry partners, was “Customer First.” The brand is putting a refined focus on customers and partners at the center of its product, service innovation, and decision making. With the ultimate goal of best understanding its target customers and partners as well as what each individually values, Expedia CruiseShipCenters is striving to find innovative ways to create an exceptional experience with every customer interaction.

Kicking off the keynote speakers during the week at sea was President of Expedia CruiseShipCenters, Matthew Eichhorst. His keynote, “An Incredible Journey: The Best is Yet to Come” painted a very promising future for the cruise industry. With 30 million passengers expected to cruise by 2027 – a 34 percent increase from five years prior, a $69B investment, 24 ocean liners and 20 river ships set to debut in 2019, Expedia CruiseShipCenters is excited to capitalize on the growing industry.

“In four years, we aim to become the number one cruise agency in North America by focusing on a customer centric platform and differentiating ourselves from the competition,” said Eichhorst. “Every individual in our franchise system is passionate about helping cruisers plan and purchase their cruise seamlessly across all channels. With the introduction of new tools and resources, we are confident we will have a successful 2019.”

Other keynote speakers included:

  • Cathy Denroche, Regional Sales Director for Oceania Cruises, who shared the wisdom behind Aristotle’s “Fortune Favours the Bold.”
  • Adolfo Perez, Senior Vice President of Sales and Trade Marketing for Carnival Cruise Line, spoke of how taking small steps can generate incredible results in business and in life.
  • Dondra Ritzenthaler, Senior Vice Present of Sales and Trade Support & Services for Celebrity Cruises, discussed The Three P’s — Power, Passion, and Purpose – and how incorporating these elements in your day-to-day can make a positive impact in your personal and professional lives, as well as those who enter your Centers.

During the conference, Expedia CruiseShipCenters also came together in support of its charity of choice, breast cancer research and awareness. Through fundraising initiatives at the corporate and franchise level, with a matched donation from Expedia Group, the company raised more than $30,000 – contributing to its year-to-date total of more than $320,000.

With plans to open 35 new franchise locations by the year’s end, Expedia CruiseShipCenters continues to provide business opportunities for driven team leaders who want to enjoy the benefits of owning a retail business, while making dream vacations come true. Join a company that cares. To learn more about Expedia CruiseShipCenters franchise opportunities, please visit https://expediafranchise.com/.

For more information about Expedia CruiseShipCenters, please visit https://www.cruiseshipcenters.com/en-US/corporate.

About Expedia CruiseShipCenters

Expedia CruiseShipCenters provides exceptional value and expert advice for travelers booking cruises and vacations through its network of over 291 retail travel agency franchises. As part of the Expedia Group family of brands, the company’s more than 6,400 Vacation Consultants facilitate the booking of a wide range of vacation products including cruises, flights, hotels, vacation packages, tours, excursions and more. The company has been navigating spectacular vacation experiences for customers across North America for 30 years.

Learn more about starting your own travel agency franchise

Expedia CruiseShipCenters is a retail travel agency franchise backed by the largest travel brand in the world with more than 290 retail locations open or under development across North America. As the cruise industry grows larger each year, customers are seeking the expert advice of a travel agent who can create customized travel plans and provide personal service.

If you’re ready to learn more, we invite you to continue exploring the Expedia CruiseShipCenters franchise opportunity by completing the form below.