Expedia CruiseShipCenters’ 2019 Year In Review

2020 marks Expedia CruiseShipCenters’ 33rd year of franchising. As a company, we have always been proud of the fact that our Franchises are the go-to cruise experts in their communities. Each location, although specializing in cruise, offers a full range of travel products from air, hotel, and car, to all-inclusive vacations and customized getaways. Our diverse group of knowledgeable, professional, and service-oriented Franchisees and Vacation Consultants hail from a variety of backgrounds but all have one thing in common – they are experts at navigating spectacular vacation experiences for travelers.

With each year that passes we like to reflect upon, and highlight, the milestones, and growth that we have experienced throughout the year. We are excited to announce that 2019 was another successful year with new innovative programs, key wins, and many new beginnings for our Franchisees.

Reflecting on 2019

2019 brought tremendous growth for Expedia CruiseShipCenters as we awarded a record 33 new franchises and opened 22 locations. These 33 franchises helped us reach, and surpass, the milestone of 300 retail Expedia franchises awarded! This is a promising step towards our long-term goal of 500 Expedia franchise locations over the next several years. The expanded reach of our Centers also resulted in the expansion of our network of spectacular Vacation Consultants to 6,800!

While we did grow our reach in Canada, with a few Franchisees expanding their Canadian market, most of our growth has been and will continue to be, in the United States. With lots of room to grow in the US, our Centers are working to capture a major portion of the 32 million people expected to cruise in 2020, as estimated by CLIA.

Multi-Unit Offers

Expedia CruiseShipCenters began offering multi-unit franchise agreements in 2018 and, following our initial multi-unit deal that year, we awarded an impressive 5 multi-unit agreements in 2019. These agreements ranged from 2 units to our very first 4-unit agreement! This offer is presented to entrepreneurs who are motivated, with an impressive work ethic and want a more aggressive approach to business ownership.

As a leading seller of cruises in North America, we have a proven business model that is affordable to start and extremely scalable. This allows potential Franchisees the ability to invest in multiple locations at once, and the support of 140+ corporate staff members will assist them every step of the way.

 

Expanding Coast to Coast

The continued demand for travel and cruising has fueled the growth of Expedia CruiseShipCenters. In 2019 we expanded, yet again, from coast to coast awarding franchises in Washington, California, Texas, Alabama, Tennessee, Georgia, South Carolina, New York, New Jersey, Indiana, and Florida. With a booming travel industry, that is showing no signs of slowing down, there has never been a better time to open an Expedia Franchise. According to CLIA, 80% of cruisers are likely to book a cruise as their next vacation, and with repeat customers being this high, we expect 2020 to be another memorable year.

Celebrating Our 100th US Location

2019 marked one of our best years in franchising history! Not only did we break our record for the most US locations awarded in a single year, but we hit many milestones along the way. The most profound of these milestones was the opening of our 100th US location in Jacksonville, Florida.

Opening a 100 locations in a span of 9 years is no small feat, and we are thrilled at the growth experienced, not only in Florida but across the US. We truly believe that Expedia’s massive brand, paired with a proven business model and our commitment to exceptional customer service, has helped us grow into a leading seller of cruise travel in North America. It’s an exciting time at Expedia CruiseShipCenters and with our eyes set on a record-breaking 2020, we are more driven than ever to find Franchisees who share the same vision as us.

Award-Winning Year

Each year Expedia CruiseShipCenters continues to make waves in the cruise industry by strengthening our partnerships and expanding our reach. We are honored to have received the following awards in 2019:

Franchise Awards

Entrepreneur Franchise 500® 2019
Franchise Business Review’s Top Multi-Unit Franchise

Industry Awards

Celebrity Cruises: North American Partner of the Year
Royal Caribbean International: President’s Award for Overall Achievement
MSC: Canadian Consortium Partner of the Year
Carnival Cruises: Retail Travel Partner Excellence Award
Crystal Cruises Sales Award Gala Top Producer 2018
Carnival Cruise Line: Ted Arison Founder’s Award (Expedia Group)
Holland America Line: Chairman’s Award
Cunard: Franchise Agency Network Excellence Award
Princess Cruises: Retail Travel Partner Excellence Award
Norwegian Cruise Line: 2019 Elite Partner of The Year

Center Awards

Carnival Cruise Line: Retail Travel Partner Excellence Award (Expedia CentrodeCruceros)
Norwegian Cruise Line: Partner of the Year: Southeast (Expedia CruiseShipCenters Venice)

For more details about the Expedia CruiseShipCenters franchise opportunity fill out the form below or take a look at this six-step overview of our retail travel agency franchise opportunity here.

[/av_textblock]

In the News: Expedia® CruiseShipCenters® Newest Center in Brookfield, WI

We are excited to announce Greg Ponto and Peter Nys opening the doors of our newest Expedia CruiseShipCenters in Brookfield, WI.

Greg and Peter’s Center is located at 15375 W Bluemound Road, Suite 120 Brookfield, WI 53005

For more details about the Expedia CruiseShipCenters franchise opportunity fill out the form below or take a look at this six step overview of our retail travel agency franchise opportunity here.

In the News: Expedia® CruiseShipCenters® Newest Center in Delson, QC

We are thrilled to announce Daniel and Celine Louvet opening the doors of our newest Expedia CruiseShipCenters in Delson, Quebec.

Daniel and Celine’s Center is located at 37 Boulevard Georges-Gagné Sud Suite 3, Delson, QC, J5B 2E5

For more details about the Expedia CruiseShipCenters franchise opportunity fill out the form below or take a look at this six step overview of our retail travel agency franchise opportunity here.

In the News: Expedia® CruiseShipCenters® Newest Center in Snohomish, WA

We are excited to announce Shawn and Mary Lynne Bracewell opening the doors of our newest Expedia CruiseShipCenters in Snohomish, WA.

Shawn and Mary Lynne’s Center is 2809 Bickford Ave, Suite B, Snohomish, WA 98290

For more details about the Expedia CruiseShipCenters franchise opportunity fill out the form below or take a look at this six-step overview of our retail travel agency franchise opportunity here.

In the News: Expedia® CruiseShipCenters® Newest Center in Jacksonville, FL

We are excited to announce Debbie Moreland opening the doors of our newest Expedia CruiseShipCenters in Jacksonville, FL.

Debbie’s Center is located at 10915 Baymeadows Rd. Unit 111, Jacksonville, Florida.

For more details about the Expedia CruiseShipCenters franchise opportunity fill out the form below or take a look at this six-step overview of our retail travel agency franchise opportunity here.

In the News: Expedia® CruiseShipCenters® Newest Center in Plantation, FL

We are excited to announce Howie Geib and Wil Pabon opening the doors of our newest Expedia CruiseShipCenters in Plantation, FL.

Howie and Wil’s Center is located at 10095 Cleary Blvd, Plantation, Florida.

For more details about the Expedia CruiseShipCenters franchise opportunity fill out the form below or take a look at this six-step overview of our retail travel agency franchise opportunity here.

In the News: Expedia® CruiseShipCenters® Newest Center in Marlton, NJ

We are excited to announce Linda Shaps-Shanin and Martin Shanin opening the doors of our newest Expedia CruiseShipCenters in Marlton, NJ

Linda and Marty’s Center is located at 918 RT. 73 North, Marlton, New Jersey.

For more details about the Expedia CruiseShipCenters franchise opportunity fill out the form below or take a look at this six-step overview of our retail travel agency franchise opportunity here.

In the News: Expedia® CruiseShipCenters® Newest Center in Pickering, ON

We are excited to announce Irene Melnick opening the doors of our newest Expedia CruiseShipCenters in Pickering, Ontario.

Expedia Cruise Ship Centers celebrated its grand opening at 1794 Liverpool Rd. in Pickering Sept. 28. September 28, 2019.

Irene’s Center is located at 1794 Liverpool Rd. Unit 5, Pickering, ON. Please congratulate her and her team of Vacation Consultants.

For more details about the Expedia CruiseShipCenters franchise opportunity fill out the form below or take a look at this six step overview of our retail travel agency franchise opportunity here.

In the News: Expedia® CruiseShipCenters® Newest Center in Woburn, MA

We are excited to announce Clara Mak opening the doors of our newest Expedia CruiseShipCenters in Woburn, MA

Clara’s Center is located at 186 Cambridge Rd. Unit 10, Woburn, Massachusetts. Please drop by her beautiful Center if you are visiting the area.

For more details about the Expedia CruiseShipCenters franchise opportunity fill out the form below or take a look at this six-step overview of our retail travel agency franchise opportunity here.

In the News: Record Breaking Bookings for Expedia® CruiseShipCenters®; Sails 300th Franchise Agreement

The article was published September 2019 in prnewswire.com

September 09, 2019 // prnewswire.com // Bellevue, Wa. – Expedia CruiseShipCenters, a leading cruise travel agency franchise, announced the awarding of its 300th franchise agreement, reaching a major milestone for the rapidly expanding retail travel agency franchise. The milestone was achieved as a result of two multi-unit agreements that will bring Centers to Georgia, South Carolina and Tennessee. Expedia CruiseShipCenters signed its first multi-unit agreement in 2018 and the multi-unit franchise opportunity has proven to play a strong, strategic role in the brand’s rapid expansion.

This milestone only builds momentum for the brand as it works toward an overall growth vision of reaching 500-locations in North America over the next five years. As the cruise industry continues to surge with 30 million passengers expected to cruise by 2027 – a 34 percent increase from five years prior – Expedia CruiseShipCenters is poised to capitalize on the growing industry. The cruise industry has made tremendous waves this year with a $69B investment that will debut 24 new ocean liners and 20 new river ships by year-end.

“The industry is hot and as we continue to grow and innovate, we aim to become the number one retail cruise agency in North America,” said Matthew Eichhorst, President of Expedia CruiseShipCenters. “This 300th signed agreement milestone is a true testament to the strong Franchise Partners we’ve grown with and our incredible corporate team. It is a time to celebrate and continue to build as we march toward our next growth goals.”

This milestone was achieved on the foundation of a strong 2018 as Expedia CruiseShipCenters awarded 26 new franchises and achieved over $790 million in gross bookings. Most notable, Expedia CruiseShipCenters was ranked on Entrepreneur Magazine’s annual Franchise 500 ranking. The prestigious ranking is a testament to the brand’s ability to grow its footprint across North America while continuing to provide unparalleled franchisee support and customer service.

At Expedia CruiseShipCenters, customers can choose from numerous vacation possibilities over land, sea and air, including customized trips, coach and rail tours and insurance – all at Expedia Group prices. Centers offer personal vacation consultations in person, through email or over the phone, so customers have the freedom to book when, where, and how they choose. As part of the Expedia Group family of brands, customers get to enjoy the best of two worlds; competitive pricing on a wide range of travel products and expert, personalized advice from a real person connected to a locally owned business.

With plans to open 35 new franchise locations throughout 2019, Expedia CruiseShipCenters continues to provide business opportunities for driven team leaders who want to build income, equity, and a great lifestyle with a retail business they are passionate about. The brand has eyes set on key development markets including Florida, Texas, California, Georgia, Illinois, and Washington.

About Expedia CruiseShipCenters

Expedia CruiseShipCenters provides exceptional value and expert advice for travelers booking cruises and vacations through its network of over 291 retail travel agency franchises. As part of the Expedia Group family of brands, the company’s more than 6,400 Vacation Consultants facilitate the booking of a wide range of vacation products including cruises, flights, hotels, vacation packages, tours, excursions and more. The company has been navigating spectacular vacation experiences for customers across North America for over 30 years.

For more details about the Expedia CruiseShipCenters franchise opportunity fill out the form below or take a look at this six step overview of our retail travel agency franchise opportunity here.

[/av_textblock]