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3 Reasons to Invest in an Expedia CruiseShipCenters Franchise

A proven business model making Expedia franchise owners successful

Our proven business model is designed to help Expedia CruiseShipCenters franchisees achieve their goals and grow their business. Franchisees recruit Travel Consultants who earn commissions on the trips they book. A large team of Vacation consultants helps to drive top-line revenue, which in turn enables the franchisees to manage their Center as well as build profits.

The growth of the cruising industry has generated an explosion of demand for Expedia CruiseShipCenters around the country. Given the complicated nature of booking cruises, more than 70% of cruisers relying on travel retail centers to help them plan their dream vacations.

As one of the leading cruise sellers and most recognized brand in travel, we are rapidly expanding throughout the U.S. Here are three of the top reasons to start your own Expedia CruiseShipCenters franchise and be a part of one of the largest travel company in the world.

The power of our brand

We have over 265 Expedia CruiseShipCenters locations open in North America, and our brand recognition is a huge marketing advantage. Because Expedia CruiseShipCenters is one of the top sellers of cruises worldwide, major cruise lines clamor at our doorstep to offer us competitive deals and promotions.

We then leverage those deals by creating marketing campaigns — some of which are largely underwritten by the cruise lines themselves. For instance, we are able to send out gorgeous fliers at little cost to targeted customers on behalf of our franchisees.

It’s a perfect symbiotic relationship — cruise lines get the word out about their trips and destinations, and we get the word out about our personal service and center locations.

The cruise industry is booming

Expedia CruiseShipCenters has over three decades of sales growth at an average of 11% each year. We’ve grown at 3x the rate of the cruise industry average, the rise of our brand has coincided with the popularity of cruising.

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“Cruises are becoming increasingly popular because they offer comfort and convenience while making it easy for people to visit several exotic locations on a single trip,” says Expedia CruiseShipCenters CEO Matthew Eichhorst.  “At the same time, though, the sheer magnitude of travel options has become overwhelming for many travelers — which makes a perfect opportunity for our expert consultants at Expedia CruiseShipCenters.”

Expedia CruiseShipCenters franchise owners receive ongoing support

Expedia CruiseShipCenters franchise owners get outstanding systems and support from our corporate team. We have grown faster than the rest of the cruise industry by building incredible systems that make it easy for franchisees and their travel consultants to share knowledge about destinations and build custom itineraries that suit clients. We also have built a strong culture of teamwork that allows franchisees and team members to build upon one another’s success.

“So much sets them apart: the strength of their technology, their commitment to their franchisees, the open-minded culture,” says Joyce Ripka, a former CPA who owns an Expedia CruiseShipCenters franchise location in Brossard, Quebec. “Their door is always open for us to make recommendations. We have a lot of support from our franchise-partners, as well. The people in Vancouver keep us well-informed and are really willing to help us grow our business.”

Learn more about Expedia CruiseShipCenters

For more information on the Expedia franchise opportunity, complete the form below.

Inspiring our Franchisees to be Top Performers

Expedia CruiseShipCenters’ Franchise Owner Recognition Program

At Expedia CruiseShipCenters we play hard and work hard too. Being a part of the exciting and constantly evolving travel industry means that our franchise owners get to reap the rewards of the industry while working diligently with their Centers to achieve and exceed the goals they have set each year with the support of their dedicated Franchise Performance Coach . We are dedicated to helping each one of our more than 255+ franchise locations accomplish these goals and push beyond them in all facets of their business from the recruitment of Vacation Consultants and in turn their Center sales performance. We believe that all that hard work and dedication deserves to be recognized and have a specific program designed to reward our top performing franchise owners, the Presidents Circle.

The Presidents Circle Recognition Program

Our robust recognition program, consists of four achievement levels beginning with Silver, Gold, Platinum, and the peak, Diamond. Each level encompasses performance thresholds for franchise owners to strive towards each year. All franchise owners who achieve our Diamond level status are invited to attend a complimentary cruise for two hosted by our President, Matthew Eichhorst, along with other Executive Team members as a celebration of their success and achievement.

This year, a record of 31 Expedia CruiseShipCenters locations achieved Diamond level of our President Circle – the highest honor for those who achieve $7.5 Million single location booked sales. This past July, Diamond level franchise owners set sail onboard the luxurious Cunard Line’s, Queen Victoria, and enjoyed a 9-day Baltic Sea cruise visiting history rich ports of call including, Helsinki, Copenhagen, Visby, Hamburg and St. Petersburg. The Diamond cruise is not only a reward for outstanding performance but also an opportunity for franchise owners to network with fellow top achievers and find further inspiration for continued success in the years ahead.

Join Forces with a Top Performing Brand

Being part of a $95 billion global travel company, Expedia franchise owners not only benefit from many travel perks but also the significant support in place helping them accomplish their business goals and our Presidents Circle provides a great opportunity for that dedication to be honored. Each of our franchise owners work closely with their devoted Franchise Performance Coach as their committed business advisor ensuring they’re on track to achieve their goals. Qualifying for any of the four levels of our Presidents Circle is a great accomplishment and we strongly believe our franchise owners success is our success.

Expedia CruiseShipCenters is proud to be a leading retail travel agency franchise in North America and we are constantly striving to be better. At this year’s World’s Leading Cruise Lines Excellence Awards we were honored to receive three prestigious awards, Princess Cruises – Presidents Award, Carnival Cruise Lines – Retail Partner of the Year and Holland America Line – Franchise Agency Network Award. As an industry leader, we’re committed to building strong relationships with our franchise owners, travel industry partners and customers as displayed by these recent awards.

Koreen McNutt – Senior Director, Global Cruise Supply Commercial Strategy and Services

Learn More

Expedia CruiseShipCenters continues to search for new franchise owners across North America. Are you interested in business ownership? If you’re ready to learn more about owning your own Expedia CruiseShipCenters complete the form below to receive our franchise brochure or review the essentials about our travel agency franchise opportunity here.

Meet some of our Newest Franchise Owners

Join forces with Expedia the most recognized brand in travel

Are you considering a career change? Imagine owning your own Expedia CruiseShipCenters retail travel agency franchise and serving your community as navigators of spectacular vacation experiences! The cruise industry is booming with 27.2 million people expected to set sail in 2018 according to Cruise Lines International Association, we continue to grow our brand and are seeking new franchise owners across North America. You might be surprised to learn that previous travel experience isn’t a requirement for our exciting opportunity – in fact, our franchise owners come from a variety of backgrounds but share the common trait of strong leadership skills and a passion to recruit and train a team.

Last year we welcomed 24 new friendly faces to the Expedia family. Meet a few of our newest franchise owners who have recently opened their doors.

Clay Platt – Chula Vista, CA

Franchise owner, Clay Platt, has always had a love for travel from a young age. Before he married his wife of 25 years he completed his pilot license and enjoyed flying to Baja California for fun, his interest in travelling continued throughout his career as a long-distance driving instructor for semi-trailer truck drivers. When he discovered the Expedia franchise opportunity he knew it would combine his passions of recruiting and training a team and travelling. Clay’s positive attitude and presence in his local community has made his Expedia CruiseShipCenters a great addition to the community in Chula Vista, CA.

Paul Coplan – Glenview, Il

Franchise owner, Paul Coplan, is a long-standing resident of the Northern Chicago area. Before owning his own Expedia franchise, he was the sole proprietor at the Chicago Board of Options Exchange as well as a managing partner of Triangle Trading LLC for 27 years. He was ready for a career change and his experience in mentoring and leading teams made him a perfect fit for the Expedia CruisShipCenters franchise opportunity. Paul and his wife have three children and they love traveling in their spare time.

Brenda and Eric Skogen – Castle Rock, CO

Franchise owners, Brenda and Eric Skogen, opened their Center in December 2017 in Castle Rock, Colorado. Brenda came into the business with some previous travel experience with certification as a Travel Counselor and as a Global Travel Professional and has been in the Corporate Travel Management industry for over 20 years. Eric has more than 15 years of progressive IT education was the IT Director for Briotix – a company specializing in workforce performance solutions. Both Benda and Eric’s shared experience supporting and managing large groups of people has given them the ability to recruit and lead a strong team of Vacation Consultants. When Brenda heard of the Expedia Franchise opportunity she knew it was something she wanted to pursue. In their free time, Brenda and Eric enjoy boating and spending time with their three kids, three dogs, and two chinchillas.

Lisa Maxwell and Al Acorn – Bowmanville, ON

Franchise owners, Lisa and Al, have been married for 11 years and opened their Center in Bowmanville, Ontario in September 2017. Prior to franchise ownership, both Lisa and Al worked at Ontario Power Generation, Lisa for 28 years working her way up the ranks to become the Maintenance Specialist and Al for 33 years as a Senior Advisor. After Lisa’s retirement she became a Vacation Consultant at a nearby Expedia CruiseShipCenters and was inspired to build equity in her own Center. Lisa and Al’s experience training and managing teams has given them a great foundation to opening their own Expedia franchise and recruiting a team of their own Vacation Consultants.

When you join forces with Expedia CruiseShipCenters no previous travel experience is required. We set our franchise owners up for success, providing the tools and training necessary to hit the ground running from day one. We continue to search for passionate leaders across North America who are eager to open their own business and join the most recognized brand in travel.

Learn More

Are you ready to be your own boss? To learn more about the Expedia CruiseShipCenters opportunity, complete the form below and receive our Franchise Information Report, which includes more detail on our proven system and how you can bring our retail travel agency to your community.

You can also learn more by reading the essentials about our retail travel agency franchise opportunity here

Meet the Franchise Services Start-up Team

Dedicated Resources Guiding You Through Opening Your Center

At Expedia CruiseShipCenters, we take great pride in providing new franchise owners with the tools and guidance to set them up for success. From the moment you sign your Franchise agreement and join the Expedia family our Startup Team of Franchising Managers and Franchise Service members help guide you through the process to launch your Center. The first step is beginning our startup process where our dedicated Franchise Services team will support you through your physical location selection, Center design and construction planning, licensing, and getting set-up with all suppliers to hit the ground running.

Meet Alicia Reilly – Franchise Services Manager

Alicia is an experienced Expedian having worn a variety of hats within Expedia CruiseShipCenters over the past 10 years she knows the business inside and out. Alicia’s background in project management and hospitality has excelled her in the role as Franchise Services Manager. She works closely with each new franchise owner guiding them through every step of the startup process. She works closely with the Franchise Service Coordinator throughout location set-up and compliance with the franchise agreement seeing them through to the milestone of officially opening their doors for business! Get to know Alicia better in this Q&A!

What advice would you give franchise owners?
Trust the system and believe in yourself! This can be an overwhelming endeavor but with our tools and support you will find the process is efficient and focused on getting your doors open as quickly as possible.

What is of your favorite vacation?
While on a multi-generation family trip to Amsterdam (which was also incredible) my husband and I got to leave the kids behind with my in-laws and we took the high-speed train to Paris for a few days. This has been on my bucket list since I was a little girl. A few of the highlights included drinking champagne while sitting on top the Eiffel tower overlooking the city at night, riding bikes along the river discovering the most beautiful parts of Paris and tasting the most amazing macarons along the way… I was in heaven.

Where is your next dream vacation?
Cambodia has been on my list for a long time now and is one of the few places my husband has not been to, he has travelled the world and is usually my tour guide on any vacation we take – it will be a new adventure to visit a country where we are both experiencing it for the first time.

Meet Lyzbeth Aranda – Franchise Services Coordinator

Lyzbeth’s passion for travel and tourism led her to accomplish a Bachelor of Arts in Tourism Business Administration in her hometown, Mexico City. After moving to Canada, she completed a Marketing Management certificate as well as a Business and Hospitality Management certificate. She worked at Air Canada Vacations as a Groups Coordinator and gained a solid background in communication and support. Lyzbeth’s role as Franchise Services Coordinator is managing all technical and supplier set up for all new franchise owners, relocations, and refranchising locations. Her positive attitude, previous work experience and fluency in three languages makes her a strong asset supporting the franchise startup process!

What advice would you give franchise owners?
My advice to new franchise owners is to keep your motivation and excitement level high while building your business, even if takes longer than expected, when you work hard for your dreams, at the end of the process, you will feel great satisfaction once you see the positive results.

What is of your favorite vacation?
I have been very fortunate to have great travel experiences to share, each place has its charm and travelling it has always helped me to discover new Cultures and gastronomy. One of my favorite trips so far was traveling to Europe with my mother, we visited some of the major cities such as London, Brussels, Rome, Florence, Venice and Paris, they have lots culture and architecture to offer and we really enjoyed all the incredible food!

Where is your next dream vacation?
My next dream vacation will be visiting Asia: Cambodia, Vietnam and Thailand, I haven’t visited Asia before, so I am sure it will be amazing discovering their ancient temples and to visit an elephant and tiger sanctuary; and I would love to go to Ko Phi Phi Island in Thailand.

The start-up process is an important step in the launch of your business as a new franchise owner. At Expedia CruiseShipCenters, we are committed to setting you up for success from day one. Alicia and Lyzbeth are dedicated to helping open your doors four to six months after signing your Franchise Agreement.

Learn More

Are you ready to be your own boss and launch your own business? Learn more about the Expedia CruiseShipCenters franchise opportunity and complete the form below to receive our franchise information brochure here.

2018 Expedia CruiseShipCenters Spring Anchor Meeting Recap

A highlight each year for Expedia CruiseShipCenters’ franchise owners and the Corporate team is the annual Spring Anchor Meeting. This week-long event is attended by all Expedia franchise owners and provides a great opportunity for franchise owners from all different states and provinces to network and further refine their skills alongside their peers, suppliers, and the Corporate Support team. The week consisted of informative meetings, inspiring presentations and educational workshops providing incredibly valuable learning and development opportunities for our franchise owners.

Setting Sail on the Newest, Most Innovative Ship

This years’ Anchor Meeting was much anticipated and kicked off in style beginning with a 3-night inaugural cruise on-board Norwegian Cruise Line’s newest ship,the Norwegian Bliss, its debut makes it the largest ship on the West Coast sailing from Seattle through the Inside Passage to Alaska. Attendees set sailed from Seattle, WA to Victoria, BC on-board the state of the art vessel where they enjoyed the impressive amenities including go-cart track, mini golf, laser tag, aqua park as well as fine dining and exclusive sessions with executives from Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises.

Upon their return to the Port of Seattle, the summer homeport to the Norwegian Bliss, franchise owners and the corporate team launched into part two of Anchor week at the Meydenbauer Center in Bellevue. More than 400 franchisees attended the Spring Anchor Meeting including 25 new franchise owners who joined our system last year. The action-packed week consisted of a variety of presentations from travel suppliers, industry bodies like Cruise Line International Association, as well as keynote presentations by the Expedia CruiseShipCenters Executive Team. Topics discussed included the future growth of the cruise industry and Expedia Group™ and Expedia CruiseShipCenters business updates. Franchise owners attended workshops and interactive group sessions, providing further skill development and knowledge to embark on another year of success.

Build and Establish Relationships

A great benefit to attending Anchor Meeting each year is meeting and reconnecting with the Corporate Team as well as fellow franchise owners, especially for our newest additions. You’ll get to spend some quality time with franchisees from all around North America and it’s a great opportunity for you to hear first-hand from those who have walked in your shoes and build your support network. Having a group of people that are in the same boat, or ship as you are an amazing resource as you build and grow your business.

With over 255 Expedia CruiseShipCenters retail travel agency locations across North America our franchise owners are our #1 customer. We are Stronger. Together and your success is our success and it’s important to us that we provide maximize value for our owners at events like our Anchor Meeting and encourage them to take time away from their Centers to refresh their skills and recharge.

Learn More

Are you ready for a career change and looking to own your own business? Continue exploring the Expedia CruiseShipCenters franchise opportunity, complete the form below to receive our franchise information brochure. here.

Supporting You Through Our Startup Process

Discover the dedicated training & support you’ll get through the process of building and launching your retail travel agency

So you’ve completed your due diligence and have decided that a travel agency franchise with Expedia CruiseShipCenters is the perfect fit for you. What happens next?

In our organization, we take a great deal of pride in the startup and onboarding support that we provide our new franchise owners to make sure we set you up for success. Our team of Franchising Managers and Program Specialists are here to help you launch your business with a strong start in every aspect – from finding your perfect location and store build-out, through to recruiting and training your dreamteam of Vacation Consultants.

With over 255 Expedia CruiseShipCenters open and 25 new Centers opened in 2017, we recognize the importance of having a strong team to help with the startup, on-boarding and launch of each location. That’s why we have dedicated teams at our Corporate Support office who are committed to providing all of the help you need to feel confident in each step of launching your new business.

Watch our Startup and Onboarding support video to meet a few members of the team that will guide you through the path to opening your Expedia CruiseShipCenters location.

Let’s explore in more detail the startup and onboarding support we provide to set our franchise owners on the path to success.

Phase 1: Startup Support

You’ll begin the first step of the startup process immediately following the signing of your Franchise Agreement. Your Franchise Development Manager will introduce you to the Startup and Onboarding team by conference call, kicking off your search for your perfect location. The Startup team will be your go-to resource to get your space ready for customers from location search and selection to the design and build out of your franchise. With the assistance of a third party real estate company, the Startup team will work with you to find the perfect location that ticks all of the boxes for great accessibility for customers and staff, strong visibility in your community, and a large enough space to accommodate a hub of activity. During this step, you’ll also receive guidance though the application process for the necessary licensing needed to operate a travel business in your community.

This process can be the longest component of your setup but the goal is to have your doors open within nine months of signing your franchise agreement. Remember, we’re in this together and our team will be there to help guide and support you every step of the way.

Path to Franchise Opening

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Phase 2: Onboarding Support

The second step of launching your new travel franchise is onboarding and recruitment. This encompasses everything to do with recruiting and training your dream team of Vacation Consultants, to managing operations and growing your business. An important step in your training will be learning the how to sell travel as a Vacation Consultant so that you can successfully train and support your future team. During your onboarding, you’ll also attend our week-long intensive franchisee training program called Cruise Management Academy at our corporate headquarters where you’ll learn Expedia CruiseShipCenters’ tools, systems and support that will help you manage your team while you grow your business. By the time you open your doors, the goal is to have at least 15 Vacation Consultants trained and ready to sell travel to your community.

The culmination of your efforts will be opening your doors for business and planning your Grand Opening event! From that point onward you’ll receive ongoing support from your Franchise Performance Coach and team at the Corporate Support office as you run the day to day operations of your travel business. Our goal is to set you up for success and provide ongoing coaching and support as you build and grow your Expedia CruiseShipCenters franchise.

At Expedia CruiseShipCenters, we are committed to helping our franchise owners become exceptional leaders who can build a strong team and become the go-to cruise experts in their local community. Setting our franchise owners up for success is our purpose and we’re committed to helping you achieve your business and lifestyle goals.

Learn More

Are you ready to begin the Expedia franchise discovery process? To continue exploring the Expedia CruiseShipCenters franchise opportunity, complete the form below and receive our franchise information brochure. You can also learn more by reading the essentials about our franchise opportunity here.

Meet our Franchise Advisors

Supporting you through the Expedia Franchise Education Process

Expedia CruiseShipCenters continues to expand its full-service retail travel franchises across the continent and our dynamic duo of Franchise Advisors are dedicated to helping potential franchise owners find the business opportunity of their dreams.

Our Franchise Advisors each have extensive experience in franchising and a passion for our proven business model. They’ll help guide you through our seven-step franchise education process and ensure that all your questions are answered along the way.

Jeff Warkentin, Franchise Advisor

Jeff has worn many different hats at Expedia CruiseShipCenters. As a former Franchise Owner turned Franchise Performance Coach with Expedia CruiseShipCenters, Jeff has experienced all sides of our brand’s proven system. Prior to joining the Corporate Support team, Jeff purchased an under-performing Expedia CruiseShipCenters location in 2007 and grew it into a top 10 franchise in our system before selling it three years later. Jeff now uses his wealth of knowledge on the Expedia CruiseShipCenters model to excite candidates about how they too can realize their entrepreneurial dreams and build equity in a fun, growing industry, just like he did.

What advice would you give to candidates? My advice to candidates is to choose a business that’s going to align with your lifestyle and long-term plan. If you love what you do, you’ll never have to work again!

What’s your favorite destination you’ve visited? My wife and I took a Paul Gauguin cruise to the Cook Islands and it was like we were traveling undiscovered land, it is truly stunning. I would highly recommend it if you’re looking to explore the South Pacific.

Where is your next dream vacation? I’d really like to see France and do a river cruise through the Bordeaux region. Wine sampling, great food and good company sounds like a dream.

Daniel Meyer, Franchise Advisor

Daniel joined Expedia CruiseShipCenters in 2014 and continues his successful career in franchise development. He combines his Master’s in Education and a Bachelor of Arts in Intercultural Communications with more than 20 years of experience in sales management, and business development. As a previous Franchise Owner and Franchise Development Manager with Tutor Doctor, he has a deep understanding of both franchising and business and has a passion for helping people find the right opportunity to meet their personal and financial goals.

What advice would you give to candidates? I’d tell candidates to choose an industry that encompasses a passion of theirs (i.e. travel or education) and understand that the day to day role is something you can get excited about.

What’s your favorite destination you’ve visited? One of my favorite places I’ve visited is the Moselle River in Germany on a river cruise. There was so much history, architecture and WINE! One afternoon we floated past 35 Castles. I went to Prague on the same trip and it was an amazingly beautiful city.

Where is your next dream vacation? This summer I’m going to Berlin, Amsterdam and Paris. I’ve been planning the trip for a while and I’m excited to see each of those cities.

Our Franchise Advisors are here to help educate you on the Expedia CruiseShipCenters franchise opportunity. Jeff and Daniel are both experts in franchise ownership and will guide you through the process of discovering our franchise. If you’re passionate about traveling and enjoy building and leading a team, owning an Expedia Franchise could be perfect for you.

Complete the form below to receive of free franchise report and Jeff or Daniel will reach out shortly! You can also learn more by reading the essentials about our retail travel agency franchise opportunity here.

Travel Agent or Travel Agency Owner

Which travel business opportunity is right for you?

At Expedia CruiseShipCenters, we offer two distinct business opportunities with different investment levels, earning potential and lifestyles. Not sure if you want to be a Travel Consultant or be the owner of your own travel agency? Answer the questions in our handy quiz below to determine which opportunity is right for you!

Travel Agent Opportunity

To learn more about becoming a Vacation Consultant with Expedia CruiseShipCenters and get connected with your nearest Center, submit an inquiry at www.joinecsc.com.

Franchise Owner Opportunity

To learn more about becoming a Franchise Owner with Expedia CruiseShipCenters and begin our discovery process, complete the form below. You’ll gain immediate access to our Franchise Report which contains useful information about our franchise opportunity.

Are you ready to get started but still aren’t sure which opportunity is the right fit for you? Read our detailed comparison of the two opportunities: Travel Agent or Travel Agency Owner

Determining the Best Expedia CruiseShipCenters Opportunity For You!

Comparing our Travel Agent and Franchise Owner opportunity

Expedia CruiseShipCenters offers not just one but two business opportunities! Each offers it’s own earning potential, time commitment, investment level and lifestyle. Continue reading to learn more about the Expedia CruiseShipCenters Travel Agent Opportunity and the Expedia Franchise Owner opportunity to determine which is the best fit for your personal goals!

Do you want to start your own travel business?

If you made your way here, the answer is probably “yes”! Congratulations on coming to the right place to start a travel business. As part of the most recognized brand in travel, Expedia CruiseShipCenters has been providing travel business opportunities for passionate entrepreneurs like yourself for over 30 years!

At Expedia CruiseShipCenters you can choose to become the owner of a retail travel agency franchise in your community, or you can become a Vacation Consultant who is supported by one of our 255+ franchise locations already in existence. The right opportunity for you will depend on a number of factors described in more detail below.

What kind of time commitment are you able to invest in your business?

As a Vacation Consultant with Expedia CruiseShipCenters, you have the flexibility to set your own schedule and come into the Center when and as often as you choose to. You can sell travel on a part-time basis or make it a full-time business. You’ll receive support from your local Franchise Owner, but as an Independent Contractor working on commission only, the hours you put into your business is completely up to you.

As an Expedia CruiseShipCenters Franchise Owner, the demands on your time will be more intense. During the first few years while you’re getting your Center built, your team recruited and trained, and your business to profitability, you’ll be working at least a full-time week, likely more. Franchise Owners at our more mature locations will often hire a manager for the Center to allow them more freedom to travel and enjoy the perks of the business they’ve worked hard to build.

Do you want to spend most of your time organizing vacations for others?

If you love to plan vacations for your family and friends and want to do that all day long, our Vacation Consultant opportunity is likely the best fit for you. Our Consultants are passionate travellers who love to share their experiences with others. We call them Navigators of Spectacular Vacation Experiences because of their commitment to ensuring every client’s trip is nothing short of perfection.

As a Franchise Owner with Expedia CruiseShipCenters, you’ll sell a bit of travel in the beginning while you’re learning the business and training your team, but this will not be the main aspect of your role. Starting a travel agency requires you to wear many hats including recruiter, trainer, coach, marketer, community liaison and sometimes bookkeeper. If you have a business partner, you can trade off responsibilities based on your respective strengths, but in the beginning you should expect to be doing a little bit of everything until your business gets off the ground.

What is your main financial motivator for starting a business?

Many of our Vacation Consultants make a very good living on the commissions they earn selling cruises and vacations; however, the majority of our agents are looking only to earn supplemental income through a business that offers them flexibility and enjoyment. Stay-at-home parents, retirees, or people who simply love to share their passion for travel with others have all chosen to become Navigators of Spectacular Vacation Experiences with us. As part of Expedia CruiseShipCenters, you’ll be paid industry-leading commissions for each cruise you sell on the date your clients depart on their trip.

For our Franchise Owners on the other hand, this business is all about building long-term equity. You’ll earn a portion of your Consultants’ commissions in the short-run, but the real goal is to build up a valuable asset so that you can eventually sell your travel business at a sizable profit. The larger your team, sales and database of loyal customers, the more valuable your business will be. Many of our Franchise Owners who have followed our system have been very successful at building equity in their businesses, including starting, growing and selling multiple locations.

Do you love to lead and coach teams?

Franchise Partners support Vacation Consultants with ongoing training and support.

If you love being part of a team but not necessarily leading it, our Vacation Consultant opportunity is probably a better fit for you. You’ll still enjoy all the perks that come with being part of a fun working culture in a retail Center, including training and mentorship from your local Franchise Partner as well as your fellow Consultants.

The most important aspect of an Expedia CruiseShipCenters Franchise Owner’s role is team leadership. Coaching, motivating and leading a large team of Vacation Consultants to success will be key to building a profitable travel business in your community. Our best Franchise Owners are natural leaders who love to help others achieve their goals. They facilitate team meetings, create a fun and exciting culture in their Center, and work with each individual Vacation Consultant to set sales targets and build a plan to achieve them.

Do you have access to $285,000 to invest in a retail business?

Starting a travel business either as a Vacation Consultant or Franchise Owner offer very different earning potentials and corresponding investment levels. Our Vacation Consultants can get started selling travel for as little as $299 in the US or $499 in Canada.

To become an Expedia CruiseShipCenters Franchise Owner, the financial requirements are more rigid as it takes time and capital to build a successful retail travel business. To fund your Center build-out and cover working capital during your first year of opening, you can expect to spend between $165,000 – $285,000 depending on your market and the space you open in. If you choose to move forward with our franchise discovery process, we’ll talk to you about financing options and ways you can leverage your retirement savings or home equity to fund your business.

Ready to get started?

Now that you’ve determined which travel business opportunity is right for you, it’s time to take the next step in making it happen!

I’d like to learn more about becoming a Travel Agent

To learn more about becoming a Vacation Consultant with Expedia CruiseShipCenters and get connected with your nearest Center, submit an inquiry at www.joinecsc.com.

I’d like to learn more about becoming a Franchise Owner

To learn more about becoming a Franchise Owner with Expedia CruiseShipCenters and begin our discovery process, complete the form below. You’ll gain immediate access to our Franchise Report which contains useful information about our franchise opportunity.

Meet some of our newest Franchise Owners

Set sail with the #1 brand in travel and open your own franchise

Expedia CruiseShipCenters continues to expand throughout North America, gaining more exceptional franchise owners year after year. With over 255 travel franchise locations open or in development, we’re on track for 2018 to be another record year.

Our franchise owners come from a wide range of backgrounds, each with their own unique stories of what led them to choosing franchise ownership. Meet some of our newest franchise owners who officially joined the Expedia CruiseShipCenters family in 2017.

Rene Matt – San Diego, CA

Franchise owner, Rene Matt, grew up in Switzerland and his curiosity and desire to travel was sparked early on in life. His background in computer science led to rewarding career in high-tech sales and owning a small merchant services business in Southern California. He discovered the Expedia CruiseShipCenters franchise opportunity when he was searching for a new challenge where could utilize his skills and be his own boss. Rene and his family enjoy having an active lifestyle as well as exploring the world and looking for new adventures. In June of 2017 Rene opened his Center in sunny San Diego, CA.

Ram Venkat – Plano, TX

Franchise owner, Ram Venkat, and his family moved from Southern California to Texas before opening his Expedia CruiseShipCenters location in Plano, TX. Ram has an impressive background working in the IT industry for over 15 years holding positions as an IT consultant, VP of application development and IT program Manager. Ram’s leadership and management experience led him to pursue a business opportunity that allows him to enjoy new adventures with friends and family and build equity in his business. Ram and his wife Deepa have two sons and they love travelling as a family, cruising is one of their favorite ways to explore new places.

Nickell Beach- Lehi, UT

Franchise owner, Nickell Beach, is a mom of three and has a background in Business Management and Fashion merchandising. Prior to joining the Expedia CruiseShipCenters family, Nickell worked in the mortgage industry for 15 years and gained experience in sales, operations and management. She enjoys an active lifestyle and was looking to own her own business and build equity around one of her passions. Nickell’s tenacity has made her a great leader in her community opening her Center just south of Salt Lake City in Lehi, UT in July 2017.

Eric and Sharon Hickman – Lakeland, GA

Franchise owners, Eric and Sharon Hickman, opened their Expedia CruiseShipCenters location in October 2017 in Lakeland, GA. Eric is a skilled entrepreneur, with a 14-year career working in manufacturing operations and global supply chain as well as operating and selling several smaller businesses along the way. Sharon is an experienced teacher, working in both the public and private school systems. Successfully home-schooling their children and sending the youngest off to University Eric and Sharon were ready to pursue their next entrepreneurial endeavor together as franchise owners. Combining Eric’s skills in building and leading teams and Sharon’s experience as an educator made Expedia CruiseShipCenters the perfect fit. They are both excited to utilize their strengths as they build long-term equity in a business that they own together.

Are you ready for the next chapter in your career?

When you join forces with Expedia CruiseShipCenters no previous travel industry experience is required – just a passion for travel and desire to recruit and lead a team! Our franchise owners come from a wide array of backgrounds and careers each bringing their own unique skills and experience to the job. Expedia CruiseShipCenters’ proven system, paired with industry-leading tools and support, sets our franchise owners up for success from day one. There’s never been a better time to join the Expedia family by opening your own Expedia CruiseShipCenters!

Learn More

Does franchise ownership interest you? For more details about owning your own Expedia CruiseShipCenters download our free franchise report by filling out the form below. You can also learn more by reading the essentials about our retail travel agency franchise opportunity here.